Welcome to Ovi’s Holiday Resort. By making a reservation or staying at our hotel, you agree to comply with and be bound by the following terms and conditions.
Reservations
Booking: Reservations can be made through our website, by phone, or in person. A valid credit card is required to secure your booking.
Rates: Room rates are subject to change without prior notice. The rate confirmed at the time of booking is guaranteed.
Check-in and Check-out
Check-in Time: [13:00] PM.
Check-out Time: [11:00] AM.
Early Check-in/Late Check-out: Subject to availability and may incur additional charges. Please contact the front desk to arrange.
Payment Policy
Payment Methods: We accept [list of accepted payment methods, e.g., credit cards, debit cards, cash].
Deposit: A deposit may be required at the time of booking or check-in. This will be specified in your booking confirmation.
Full Payment: Full payment for your stay is required upon check-in or as specified in your booking confirmation.
Cancellation Policy
Flexible Rate: Cancellations made 30 days before check-in will receive a full refund. Cancellations within 15 days will incur a 50% fee or the cost of the first night’s stay.
Non-Refundable Rate: No refunds for cancellations or changes. Full payment is charged at booking. Guest Responsibilities
Identification: Valid photo ID and credit card must be presented at check-in.
Occupancy Limits: Each room type has a maximum occupancy limit. Exceeding this limit may result in additional charges or termination of the reservation.
Conduct: Guests are expected to conduct themselves in a manner that does not disturb other guests. Any damage or disturbance caused may result in additional charges or eviction.
Hotel Responsibilities
Housekeeping: Daily housekeeping services are provided. Additional services are available upon request.
Maintenance: Please report any maintenance issues to the front desk. We will address them promptly.
Liability: The hotel is not liable for loss, damage, or theft of personal belongings. We recommend using the in-room safe for valuables.
Pet Policy
Pets: Pets are not allowed in the property.
Smoking Policy
Smoking: Smoking is prohibited in all guest rooms and public areas. Designated smoking areas are provided. A cleaning
fee will be charged for violation of this policy.
Privacy Policy
Your personal information is collected, used, and protected in accordance with our [link to Privacy Policy].
Force Majeure
The hotel is not liable for failure to fulfill its obligations due to events beyond its control (e.g., natural disasters, strikes,
pandemics).
Governing Law
These terms and conditions are governed by the laws of [Pune Jurisdiction]. Any disputes will be resolved in the courts of Pune Jurisdiction.